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Frequently Asked Questions
How can I cancel an airline reservation made on your site?
    All airline reservations are non-refundable. You can call us at 1-888-205-3315 with your itinerary number for help. Most (but not all) can be canceled and reused (on the same airline) but only by the same passenger. Generally, reuse must occur within 90 days to one year of the date the ticket was issued (not the date of travel). Name changes are NOT allowed. Airlines impose a fee to reuse the ticket. If you must cancel, you must call the airline directly (at the number on your itinerary) to cancel. We suggest you obtain their current restrictions on reuse and their current exchange fee. Any processing/handling fee paid to TravelHero is not refundable.
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