Customer Service

Contact TravelHERO.com
Need to cancel a hotel or car reservation? Forgot your password? Please visit My Account to review your reservations, make cancellations, retrieve a lost password or change your address.
Answers to common customer questions: What can I do if I forgot my password? How do I change my e-mail address? How do I stop receiving promotional e-mails? How can I cancel a hotel reservation made on your site? How can I cancel a rental car reservation made on your site? Why are there no telephone/fax numbers on your website? How do I un-register from your website?
Answers to common hotelier questions: How do I add or modify a property listing? How do I add photos to my listing? What is TravelHERO.com?
Still need help? Read our Frequently Asked Questions. Customer Care VOICE support is available Monday through Friday 11AM-8PM EST at 1-800-808-1216 (excluding holidays). Weekends and holidays please email us at info@travelhero.com for emergency customer service support. To contact TravelHero.com, use your personal email software to contact us at info@travelhero.com or use this convenient form to tell us what you think of our web site and services. We will reply to you within 48 hours.
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